Click here to download version 3.0.4.
SUD Readiness Test programme
Run this little programme to check that you have the correct version of MS Office and Access installed and that you have the correct ODBC Drivers installed. If the answer to each question is “good”, you’re ready to install and run SUD. Any Errors must be fixed before proceeding. Take a look at other Hints & […]
Microsoft SQL Server Login Error message
If, most likely on first use, you get a “Microsoft SQL Server Login Connection failed” system message similar to those opposite (WinXP or Vista/Win7). The most likely cause is that you are not registered to use the SUD application. You should contact your line manager or Head Office administration requesting that you are added to […]
Install ODBC Driver
If you see an error message like this after installing the SUD software, it may be because you do not have the correct ODBC Driver software installed. This should be spotted by the installation programme. This can only affect staff when working in Head Office and not when connected to a Remote Desktop Session. Depending […]
Version 3.0.3 Release Notes
Version 3.0.3 Main Features/Changes Changed backend to Microsoft SQL Server Express 2008. Changed location of a number of Switchboard buttons. Combined Duplicates reporting into a single report with the reason for inclusion stated. (InActive reporting is permanent and not selectable). Set and enforced maximum length of 3000 characters on Incident Report, DailyLog Memo and Contact Notes. […]
Version 3.0.3 Released
Click here to download version 3.0.3.
Version 2.0.6 Release Notes
Version 2.0.6 Main Features/Changes. Added new List all Contact form to Switchboard Main tab. Reworked profile alerts into Red Alerts and Amber Warnings. Added Primary Support type to Contact records. Added Sexual Orientation and Disability fields to User Profile. Record date and cause of death as selected from an input form, in user profile Notes. Daily Log […]
Version 2.0.6 Released
Click here to download version 2.0.6.
Click here to download Demo version 2.0.6.
Controlling the Time Selector
The Time Selector is the sliding device that appears, to help you, when entering a time value. It ensures that time information is entered consistently e.g. 12:45 [not 12:45:03 nor 12:45 pm nor 12.45 nor 12,45]. Also, it potentially speeds your work, saving you from moving from mouse to keyboard and back to enter time. From […]
Remote Desktop Connection settings
For the optimal experience and consistent look and feel make the suggested changes to your Remote Desktop Connection, before connecting. Once connected, change your “Theme” to Windows 7 Basic. Display Preferably – High Quality 32 bit Minimum – True Color 24bit Experience Do Not Select – Detect connection quality automatically Set – Allow the […]